COVID-19
We are offering all patients who require primary care treatment, telephone or online/webcam appointments.
These include, but are not limited to: prescription renewals, review of test results, consultations and follow ups. Any in-office visit that is essential will be arranged by the provider at the time of your virtual visit.
Visits are arranged in advance by calling Medical Arts Centre appointments 250-741-0447.
Monday to Friday 8:30 am to 9:00 pm Saturday, Sunday & Holidays 9:00 am to 6:00 pm
Please use your appointment time as a guide for when you may be called, it may be before or after your appointment time that our provider calls you, due to previously unforeseen circumstances or technical issues. Please be patient with our staff and providers during this time.
When your doctor determines you need to be seen, please keep the following precautions in mind:
- We would like you to wear a mask
- Patients will be asked to use hand sanitizer
- We may take your temperature and history to rule out any COVID symptoms
- To ensure social distancing waiting area chairs will be spaced apart
- Just bring what you need, do not bring backpacks, carts or other items
- We would ask only the patient arrive for the appointment, unless accompanying a child or
someone with disabilities
Our Urgent Care is open for walk-in. The above precautions apply. We do have some telephone, online/webcam appointments. These are available for patients who have no family doctors and they are not able to travel or safely attend in person.
COVID-19 web links for further information
BC COVID-19 Symptom Self-Assessment Tool:
https://covid19.thrive.health/
BCCDC COVID-19 Common Questions:
http://www.bccdc.ca/health-info/diseases-conditions/covid-19/common-questions
BCCDC COVID-19 Common Questions:
https://www.healthlinkbc.ca/health-feature/coronavirus-disease-covid-19
ISLAND HEALTH AUTHORITY:
https://www.islandhealth.ca/learn-about-health/diseases-conditions/novel-coronavirus-information
COVID-19 Employer Sick Note (not required)
COVID-19-Employer-Sick-Note-BC-Family-Doctors-Jun-18-2020.pdf
Please call 811 or 1-888-268-4319 for additional Covid-19 information
Main Clinic Hours
Monday to Friday: 9:00am to 5:00pm
Weekends and Holidays: Closed
Individual physician hours may vary
Medical Arts Centre
Unit 103 – 650 South Terminal Avenue
Nanaimo, BC
V9R 5E2
Main Number: 250-753-3431 (8:30am to 9:00pm)
Appointment Number: 250-741-0447 ( 8:30am to 5:00pm)
Fax: 250-754-6897
Urgent Care Clinic
Weekdays: 8:00am to 9:00pm
Weekends & Holidays: 9:00am to 6:00pm
250-741-0447
